Contact Us

Back to My Secure DSHS

Use the following resources to find the answer to your question.


Do you have a question about how to log into the Division of Child Support (DCS Online) site (previously known as CSIPS) for payment services?

Where is the old CSIPS site?
The Child Support Payment Services (CSIPS) has been moved into this portal as a Service. After you sign in with your Secure Access Washington (SAW) account and add Division of Child Support (DCS Online) as a Service, you will be able to link your old CSIPS account with your SAW account.

Do I need a new login for the My Secure DSHS portal?
Yes, unless you already have a Secure Access Washington (SAW) account.
Your old CSIPS login will not work in the new My Secure DSHS portal. After you sign in with your SAW login and add Division of Child Support Online Services (DCS Online) as a Service, you will be able to link your old CSIPS account with your SAW account.

Do you still have questions about how to log into this new site?

Are you trying to make a payment for Child Support?
Division of Child Support
EFT Customer Service
PO Box 9010
Olympia, Washington 98507-9010


Phone  (800) 468-7422
            (360) 664-5103
Fax      (360) 664-5109

Are you trying to make a payment for a Medical Insurance Premium?

Here are the links and phone numbers for these programs:





Do you have a question about how to log into the Division of Child Support (DCS Online) site (previously known as CSIPS) to report a newly hired or rehired employee?

Where is the old New Hire Reporting site?
The New Hire Reporting site has been moved into this portal as a Ser